Need help with a digital file? Email Support@healthyandglow.shop with your order number and the email used at checkout.
01Delivery
Products sold through Healthy & Glow at healthyandglow.shop are digital products, including e-books, guides, meal plans, printables, and similar downloadable content. There is no physical shipment.
After successful payment, you will receive an instant electronic delivery through the shop, such as:
- A download link on the confirmation or order page.
- A delivery email sent to the address provided at checkout, typically within a few minutes.
If you do not see the delivery email within 30 minutes, check your spam or promotions folder before contacting support. Include your order number and the checkout email so we can locate the purchase.
02Digital Goods Are Non-Returnable After Download
Digital goods are non-returnable once downloaded. Because a downloaded file can be copied or saved, we do not accept returns or exchanges after download simply because you changed your mind.
By completing a purchase, you acknowledge that you are requesting immediate access to digital content and that access begins when the file or download link is made available.
03When to Contact Us About a File
If a file will not open or is not what was described, write to Support@healthyandglow.shop within 14 days of purchase for a partial refund.
Please include your order number, the email address used at checkout, and a short description of the file issue. This information helps us review the request and respond to you.
04How to Reach Us
For a delivery question or a request under this Policy, contact Support@healthyandglow.shop.
Healthy & Glow
11 Byte Ct Suite C, Frederick, MD 21702, United States
05Changes to This Policy
We may update this Policy as our digital products or delivery process changes. The version in effect at the time of your purchase applies to that order. This version was last updated August 25, 2026.